Process Alignment
We provide comprehensive On Site IT operational evaluation in relation to client’s current business requirements and growth plans focusing on:
- Application Systems.
- Operational Policies and Procedures.
- Infrastructure and Hardware.
- Resource Utilisation.
- Vendor Management.
- Cost Analysis and Budget Allocation.
Approach
Build Transparency
- Review business requirements & issues on current IT.
- Assess current IT applications, cost and operational processes.
- Assess current roles and responsibilities.
Identify
Weaknesses
- Identify IT process inefficiencies and redundancies.
- Qualify IT operational issues.
- Determine business and internal audit requirement gaps IT.
Define
Operations
- IT service delivery based on ITIL-ITSM framework.
- IT application systems and services suite.
- IT resource realignment.
- IT vendor and cost restructuring.
Plan and Perform Changes
- Presentation of transformational plan.
- Timelines and deliverables.
- Review and fine tune progressively.
